Terms of service

Grainvo Core – Terms of Service

By accessing or placing an order on Grainvo Core, you agree to the following Terms of Service.

Please read these terms carefully before using our website or purchasing products.

1. General

  • Grainvo Core is committed to providing high-quality leather products and excellent customer service.

  • By placing an order, you agree to comply with all rules and policies listed on our website, including Return & Refund Policy, Shipping Policy, and Privacy Policy.

2. Orders

  • All orders are subject to product availability.

  • We reserve the right to cancel or refuse any order for any reason, including stock issues or suspected fraudulent activity.

  • Prices and availability are subject to change without notice.

3. Payment

  • Payments must be completed at the time of order using the available payment methods.

  • For Cash on Delivery (COD) orders (if applicable), please ensure that the payment is ready at the time of delivery.

  • All payments are processed securely. We do not store your payment information on our site.

4. Shipping

  • Orders will be processed and shipped according to our Shipping Policy.

  • Delivery timelines are estimates and may vary due to carrier delays or unforeseen circumstances.

5. Returns and Refunds

  • All returns and refunds are handled according to our Return & Refund Policy, which requires an unboxing video for verification.

  • Customers are responsible for returning products safely unless the item is damaged or incorrect.

6. Intellectual Property

  • All content on the Grainvo Core website, including text, images, logos, designs, and branding, is owned by Grainvo Core and protected by copyright law.

  • You may not use, reproduce, or distribute any content without explicit permission.

7. Customer Conduct

  • By using this site, you agree not to:

    • Use the site for fraudulent or unlawful purposes.

    • Attempt to interfere with site functionality.

    • Misuse our products or services.

8. Limitation of Liability

  • Grainvo Core is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

  • We are responsible only for the replacement or refund of defective products in accordance with our Return & Refund Policy.

9. Changes to Terms

  • We may update these Terms of Service from time to time.

  • Continued use of the website after updates constitutes acceptance of the revised terms.

10. Contact Us

If you have questions about these Terms of Service, please contact us at:
📧 grainvocore@gmail.com
📞 +91 9778705005